Privacy and Policy

Centuria, we and us refers to Centuria LTD provider of the Centuria Sentinel service. Centuria, considers the privacy and online security of our Users to be of utmost importance. This Privacy Policy is intended to help you to understand how and what information we collect, use and disclose when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. By using the Services and accepting our Terms of Use and Privacy Policy, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use.

What Information We Collect

Information You Provide To Us

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, ID or Passport information and other information (“Personal Information”). We collect this information for the purpose of providing the Services, identifying and communicating with you, responding to your requests/inquiries, servicing visitors and occupants of your facility and offices, and improving our services.

Information You Provide By Communicating With Us

We may collect Personal Information from you such as email address, phone number or mailing address when you choose to request information about our Services, register for Centuria’s newsletter or a program that we may offer from time to time, request to receive customer or technical support, or otherwise communicate with us.

Content You Provide Using Our Products

The Services include the Sentinel products you use, where we collect and store content that you post, send, receive and share. If you use on-premises version of the Services, we do not host, store, transmit, receive or collect information about you (including your content), except in limited cases, where permitted by your administrator.

Payment Information

We collect certain payment and billing information when you register for certain paid Services. You might also provide payment information, such as payment details, which we collect and handle securely.

What We Collect Automatically When You Use the Services

We collect information about you when you use our Services, including browsing our websites and taking certain actions within the Services.

Your Use of The Services

We keep track of certain information about you when you visit and interact with any of our Services. This information includes the features you use; the links you click on; the type, size and filenames of attachments uploaded to the Services.

Device and Connection Information

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, and the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Analytics

We may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information. When you access the Services by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, your location information and other statistics. Please see the section regarding Location Information below regarding the use of your location information and your options.

Location Information

We may use and store information about your location depending on the permissions you have set on your device. We use this information to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time, through your mobile device settings.

Unique Identifiers

We use unique identifiers such as cookies, e-mail or your pseudonymized customer ID to track individual usage behavior on our Service, such as the length of time spent on a particular page and the pages viewed during a particular log-in period. Unique identifiers collect information about a user’s use of our Service on an individual basis.